Sol Electric Customer FAQs

Licensing and Insurance:

  • Are you licensed and insured? Absolutely! We are a fully licensed and insured electrical contractor in the GTA. You can request a copy of our license and insurance certificate for your peace of mind.

  • What does your insurance cover? Our insurance covers both general liability and worker’s compensation. This protects you from any accidents that might occur while our team is working on your property.

Services:

  • What types of electrical services do you offer? We offer a wide range of electrical services for residential and commercial clients, including:

    • Panel upgrades and repairs
    • Lighting installation and repair
    • Wiring repairs and replacements
    • Safety inspections
    • Data and communication cabling
    • Smart home electrical installation
    • [List any additional specialty services]

  • Do you offer emergency electrical services? Yes, we understand that electrical emergencies can happen anytime. We offer 24/7 emergency electrical service for urgent repairs.

Estimates and Pricing:

  • How do I get a free quote? You can easily request a free quote by calling us, filling out our online form, or scheduling an appointment for an in-home consultation.

  • Do you offer any discounts? Yes! We offer senior citizen discounts and have special promotions throughout the year. Be sure to check our website or ask for details when you contact us.

Appointments and Scheduling:

  • How long does it typically take to schedule an appointment? We strive to be flexible and accommodating. In many cases, we can schedule an appointment within a few days of your request. For emergency services, we offer prompt response times.

  • What happens during a typical appointment? Our electrician will arrive on time, introduce themself, and explain the work that needs to be done. They will provide you with a detailed estimate before starting any work and answer any questions you may have.

Safety:

  • What steps do you take to ensure safety during electrical work? Safety is our top priority. Our electricians are all highly trained and experienced professionals who follow strict safety protocols. We use the latest equipment and materials to ensure a safe work environment.

  • Should I turn off the power before you arrive? Our electricians can advise you on the best course of action depending on the specific job. In some cases, it may be necessary to turn off the power before we begin work.

Additional Questions:

  • Do you offer any warranties on your work? Yes, we offer a warranty on all our electrical work. Please inquire about the specific warranty details for your project.

  • Can I pay with credit card? Yes, we accept all major credit cards for your convenience.